Workforce management, as a concept, is a process that measures the effectiveness of resources strategically, a concept that can be the secret ingredient in a successful project.
But why is it important?
Every project manager is well aware of the shapeshifting nature of projects, especially for companies providing professional services to their customers, the on-time delivery is of vital importance.
However, the on-time delivery of these services without exceeding the allotted budget is badly impacted in case the resources aren’t utilized properly. When it comes to resource management, relying on your whim and hunch might not be the most sensible way which is why being well-aware of the challenges associated with it is extremely important.
Let’s dive in!
Challenge 1: Monitoring Employee Productivity
Keeping a tab on the workload of every employee in the company is a head-scratcher, but why do I need to do it?
Well, for starters, monitoring team productivity and utilizing resources to their maximum potential will help drive a better ROI. Additionally, you wouldn’t want your employees to be overburdened with workload or under-utilized, would you?
This will also work in their favor too, as it will enhance their productivity and time management skills. So, it’s a Win-Win situation.
Challenge 2: Oblivious of Individual Strengths
Drilling down to the strengths of all the employees and keeping a track of certified consultants and their schedules in order to place them in the right project when required, is quite challenging. Managers need to get weekly or monthly team reports, which, quite honestly, requires a lot of coordination and slows down the entire project delivery process.
Challenge 3: Improper Resource Allocation
Another workforce management problem arises when a new project kicks in and it’s time to allocate resources for it, which, if done without proper inputs can become the “bĂȘte noir” of project management.
Analyzing the presented project information at the granular level, such as employees on a project and allocation history eventually becomes a pain in the neck when project managers have to go back and forth to know who is the perfect person for the job.
Challenge 4: Unrealistic Deadlines
Assessing the technology and process risks is common amongst companies but what about risks associated with resources?
Well, that’s equally important!
While allocating resources, managers should be aware of all the possible unforeseen events that might occur, otherwise, this might lead to presenting unrealistic deadlines to the clients and you might end up bragging about how fast your team delivers when in fact they are already overburdened. Un Gran No.
Never Ignore Resource Constraints. That’s the bottom line!
Additionally, understanding the overall resource allocation for a similar project in the past and planning future engagements based on the availability of employees on the bench is vital for the success of any project.
Conclusion
To ensure that you’re competing with the current business ecosystem head-on, it’s important that you have a proper workforce management system in place. It will not only help you manage your employees and the ongoing work but also ensure optimum skill utilization.
There are some amazing workforce management software available out there that chuck out the aforementioned challenges and help companies improve business performance alongside being easy on the pockets.
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